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Personal Banking > Daily Banking > Remittance

Remittance
Money makes the world go round. Or in this case, money goes round the world! Our range of remittance instruments lets you purchase or receive a bank draft, remit via Western Union, and send or receive money via telegraphic transfer. The money is moved electronically to or from the designated recipient / remitter through one of our correspondent banks overseas. If you would like to send or receive money quickly and easily, nothing’s better than CIMB Bank’s funds transfer facilities – your money will go through securely within minutes or latest by the next business day. You can perform all these tasks at all our branches.

Our Popular Product(s)

SpeedSend

MoneyGram

Why This Account?

•	A new regional proprietary remittance product offered by CIMB Islamic Bank that allows individual customers to end and receive money worldwide.
•	Provides flexibility to both the Sender and Receiver of a money transfer by allowing various modes of payment for the money transfer transaction: Cash to Account Sender pays cash; amount is credited to the receiver’s account. Account to Account To debit sender’s account with the Bank; amount is then credited to the receiver’s account.

To provide flexibility to both the sender and receiver to transfer money via
Cash to Cash transaction.

Countries

Indonesia
Phillipines
Vietnam
Myanmar
Thailand
Nepal
India
Bangladesh

Serving customers through a global agent network with more than 233,000 locations across 190 countries and territories

Maximum Amount

Min amount per transaction: RM30
Max amount per transaction: RM50,000

Maximum receiving amount RM 20,000 or equivalent per customer per day

Delivery Within

Indonesia & Phillipines
Same day delivery before cut -off time 11 am
Next business day delivery after cut-off time 3pm

Rural Bank in Philipines
3- 5 next business days

Phillipines
Immediate Delivery - Cash available for pick up at Cebuana Lhullier (1,750 locations)

Myanmar
Immediate Delivery - Cash available for pick up at Ayeyarwardy Bank ( 45 locations) and Asia Green Development Bank

Vietnam
Immediate Delivery - Cash available for pick up at Vietin Bank (1,100 locations)

India
Kotak Bank- Same day delivery before cut -off time 3pm
Other Banks- Next business day delivery after cut-off time 3pm

Bangladesh
Immediate Delivery - Cash available for pick up at Prime Bank (1,500 locations)

Nepal
Immediately Delivery - Cash available for pick up at Prabhu Money Transfer ( 2,200 locations)

Thailand
Immedaitely Delivery - Cash available for pick up at CIMB Thai Bank

Within minutes

Exchange Rate

Based on the prevailing SpeedSend Rates
* Preferred and staff rates are not applicable in CIMB Money Transfer

Who to contact for further enquiries?

Customer Resolution Unit (CRU):
Tel No: 03-2619 2380
Fax: 03- 2691 3248

Or write to:
Customer Resolution Unit (CRU) – CSD Contact Centre
Menara Bumiputra-Commerce (MBC) Level 19
11, Jalan Raja Laut
50350 Kuala Lumpur, Malaysia

Or
To contact the branch/agent location where the transaction was performed/initiated

iCIMB MoneyGram Operation Support Team - 03 2296 0000

What happens if the transaction fails because I have provided incorrect information?

Customers can either:

a) Perform amendments on the rejected transaction at where the transaction was initiated and resend
b) Perform cancellation request and money is refunded at the prevailing rate when the request was approved by SpeedSend-Operations Centre. Applicable to a Cancellation Fee of RM20. Send Fee paid earlier is not refundable.

Funds will be refunded after deducting all the relevant CIMB charges and also charges by the beneficiary bank (if applicable). The funds will also be converted to MYR using Buying TT prevailing rate before it is credited to the sender

Note*: Islamic offerings for this category may be introduced in the future. Please check back from time to time. Thank you.