• 24 hours automated phone banking services
• Security features (e.g. Personal Reference ID and T-PIN)
• 3 language options - English, Bahasa Malaysia and Mandarin
• Serves retail and business customers

How to register

• Register at any CIMB Bank ATM and obtain your Reference ID and T-PIN
• Call +603 6204 7788 and speak to our friendly staff to register your T-PIN or for Business Customers, walk in to any CIMB Bank branch with relevant supporting documents to register your T-PIN

Current and Savings Account

• Check account balance
• Check transaction listing
• Request for bank statement
• Check float amount
• Make an enquiry on cheque status*
• Transfer funds to your own account(s)
• Perform bill payments

*Not available for Savings Account

Financing – Home Financing and Hire Purchase

• Check payment amount due
• Check outstanding balance
• Perform loan payments
• Request for bank statement

Fixed Deposit / Investment Account

• Check account balance

Credit Card Services

• Request for bank statement
• Check last payment made
• Check credit card balance
• Make an enquiry regarding bonus points
• Perform credit card payments

Other Services

• Check rates (New)
• Make an enquiry regarding CIMB products/campaigns (New)

Services available via Contact Centre

• General Enquiries (including but not limited to):
  - Account balance enquiries
  - Loan enquiries
  - Clicks transactions enquiries
  - ATM enquiries
  - Product enquiries
  - Bank directory services enquiries
  
  
• Service Requests (including but not limited to):
  - Block ATM card
  - Activate suspended Clicks accounts
  - Activate ATM for overseas usage
  - Reset e-PIN
  - Reset virtual e-PIN
  - Set up auto debit set and request cancellation (New)
  - Update customer information (New)
  - Request for cheque book (New)
  - Stop cheque payment (New)
  - Report lost passbook (New)

Terms & Conditions Apply

Download Phone Banking tree for easy reference

Frequently Asked Questions