• Tap n Pay by CIMB Bank

Tap n Pay transforms your mobile device into a payment acceptance device that is enabled by Tap n Pay mobile app. With a swift tap on the smartphone, card payments are made easier and secured without the hassle of any external hardware. Your smartphone becomes a card reader, with the support of data connection is ready to accept payments through credit and debit cards. Receipts are sent electronically to your customers via email and/or SMS text.

Tap n Pay app is made available in Google Play Store and runs on Android operating system.

The key features of Tap n Pay will enable you to expand and propel your business to greater heights without compromising security as it reduces the dependency on cash transactions and infrastructure limitations that usually prohibits most businesses.


Secure

  • Cardholder’s information and PIN information are both secured through end-to-end encryption in the smartphone during transactions.


Convenient

  • A payment solution with no requirement of an external hardware to accept payment and manage your account statements via CIMB online portal.
  • View your transactions in real-time.


Affordable

  • Pay a minimum monthly subscription.



Fast Payment Collection

  • Funds collected are reflected in user's bank account the next business day



Suitable for businesses of any size

  • Tap n Pay is designed to especially cater to micro businesses such as F&B stalls, retail owners, as well as merchants on-the-go including insurance agent, and delivery services.

 

Mobile

  • Accept payments on the go with your own NFC-enabled Android smartphones.

 

Sign up now for the new Tap n Pay device and start to enjoy the benefits

  • Call us at 03-6204 7733, email emerchant@cimb.com or call your respective relationship manager now!

GENERAL

What is Tap n Pay by CIMB Bank?
Tap n Pay by CIMB Bank is a mobile point-of-sale payment acceptance that offers businesses of any size an affordable yet secure solution to manage electronic payments via NFC-enabled Android smartphones. Tap n Pay accepts contactless or wave based payments.

What is the cost of Tap n Pay mobile app?
A minimal monthly fee is applicable for the download of the app. Please contact our merchant hotline at 03-6204 7733 or email us at emerchant@cimb.com for more info.

What type of cards can I accept?
MyDebit cards that support contactless or wave based payments.

Do I need to have a CIMB account?
Yes, you’ll need to open a CIMB current account at any of our CIMB Branches.

Can I use Tap n Pay outside of Malaysia
No, Tap n Pay is meant to be used within Malaysia only.

 

APPLICATION & HOW-TO

How do I know if I am eligible for Tap n Pay? Can anyone apply?
In general, your business must be a legal business entity registered in Malaysia and business activity that does not contradict with the rulings of Bank Negara Malaysia. However, all applications are still subjected to approval of CIMB Bank on a case to case basis.

How do I apply for Tap n Pay?
Applying for Tap n Pay is easy:

1. Contact our Merchant Hotline at 03-6204 7733 or email emerchant@cimb.com
2. Complete the application form and submit the relevant supporting documents together with details on your business
3. Once the application is approved, user will be able to obtain User ID and PIN via e-mail activation.
4. Download the Tap n Pay mobile app and start accepting card payments

What devices are compatible to work with Tap n Pay?
Selected NFC-enabled Android Smartphones. Please click here for the list.

How do I download the Tap n Pay app?
The Tap n Pay mobile app is made available in Google Play Store.  Simply search for Tap n Pay by CIMB Bank using the search feature.

How do I activate the Tap n Pay app?
Step 1: Login into Merchant Portal with your Tap n Pay User ID and PIN received via e-mail.
Step 2: Download the Tap n Pay app from Google Play for Android.
Step 3: Launch Tap n Pay app and login with the approved User ID and PIN provided by the bank to start accepting payments.

Call Our Consumer Contact Centre
+603 6204 7733
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